SAFEGUARDING

When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.

SkylineFX Privacy Policy

Effective Date: 07/7/2025

At SkylineFX (“we”, “our”, or “us”), we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and share your information, and outlines your rights under applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact details (e.g. name, email address, phone number)
  • Identification documents (e.g. passport, utility bill)
  • Financial information related to transactions
  • Communications and correspondence with you

2. How We Use Your Data

We process your data to:

  • Set up and manage your account
  • Fulfil foreign exchange transactions and related services
  • Meet legal, regulatory, and compliance obligations
  • Communicate with you about your account or our services
  • Improve our operations and service offerings

3. Legal Basis for Processing

We process personal data based on one or more of the following:

  • Consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

4. Data Sharing

We do not sell or rent your personal data. We may share it with:

  • Our service providers (e.g. payment platforms, compliance systems)
  • Regulatory authorities or law enforcement if legally required
  • Business partners where necessary to fulfil services

5. Data Retention Policy

SkylineFX retains personal data for five (5) years from the date of the last transaction or interaction, or as required by law. After this period, data is securely deleted or anonymised unless further retention is legally required.

6. Your Rights

You have the right to:

  • Access and request a copy of your data
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent (where applicable)

To exercise your rights, please contact us at [email protected]

7. Contact

If you have any questions about this policy or how we handle your data, please contact:

SkylineFX
[email protected]
07837961065